My son ordered a controller part and it came but unfortunately wasn’t the problem, so we sent it back and no money has been returned , could anyway advice please
I purchased the Emoko C91 dual motor e-bike and after 1 month the motor no longer works. The battery is fine and powers up but no throttle. I have been trying to get help from the company but it has been difficult to get a response. Prior to the motor not working things were great and I loved it.
I’ve only had this scooter for 1 month and it already needs wheel replacements and a battery. I bought this device off of amazon, Traveled 300 total miles in my town already with no option to buy new wheels. These guys don’t have wheel replacements on the web sight here so it’s frustrating me because right now this scooter is my only mode of transportation.
Had to wait a extra two weeks due to charging issues I don't know why then the product finally comes an will NOT cut on nor will it charge I spent 300 bucks an waited 14 days for a (very nice looking) paper weight keep being told someone will contact I haven't heard back yet just going to return it of your in the u.s. I suggest buying something local do not order period
I bought Emoko snow Beach Mountain E-bike but I do not have manual. I can not find it on your www. Will you be so kind and send it to me by e-mail, please?
Peter Sota
Warsaw, Poland
C
2023-06-10
Service:ok we will send you but there should be a manual in the box
Amazing, helpful service! These guys are so enthusiastic about e scooters and their safety that it put my mind at ease when ordering one for my nephew! Would recommend
The scooter is really strong and battery last a good few days when fully charged my daughter loves it. Plus if u have any problems their customer service team are amazing and sort it out straight way
I bought Emoko snow Beach Mountain E-bike but I do not have manual. I can not find it on your www. Will you be so kind and send it to me by e-mail, please?
Peter Sota
Warsaw, Poland
C
Ook als er een probleem is zal hij u altijd helpen dus after sales +++
AANRADER
Very long autonomy, pleasant speed and firm
Superb customer service.